Explanation. What is This?

Here is a brief explanation on what we do for you. Caution it does contain some technical language.

Your computer has an operating system that has many log files for various reasons. We use current and future forward software to track key components on your computer. Keeping an eye on errors and issues, letting you know that if any problem appear. The various logs files can be difficult to find and understand, whats worse is the computer doesn't tell you or give you any advanced warning before failure. Your computer could fail tomorrow and you would never know. If you run a business that's 1 days too late. This stack gives you the knowledge and comfort that you need. With our 25 years supporting technology we have the magic knowledge that you can count on. In the event a problems begins we can discuss the further steps needed. Essentials stack is for monitoring only, standard fees will apply should you wish us to complete the repairs.

Here is the Essentials Stack.

Features

1. Virus Activity or Compromised System
2. Changes to Critical Operation
3. Program Installs
4. Program Un-installs
5. Application Hangs
6. Browser Extensions Checks
7. Web Connectivity
8. Operating System Errors
9. Windows Error Reporting
10. Hard Drive Failure
11. Hard Drive Efficiency
12. Hard Drive Space
13. Firewall Status
14. Hardware Alerts
15. PC Windows Backup
16. Shutdown Issues
17. Scheduled Tasks
18. CPU Over Usage
19. Memory Over Usage

Incident Response

• Email Alerts
• 24/7 Monitoring
• Access To Email Support
• Access To Help Desk
• Access To Your Documentation
• Access To Remote Support
• Access To Tech Support
• Priority Response

We Can Track It, Can We Fix It ?

Lets take this a step further. So we can track errors and issues even "predict future problems" using our intelligence software. Now lets fix some of them.

We have tailored our plan to predict certain problems to occur, for example.

You have a car that requires gas or charging, you wait till the gas/battery light to comes on and you charge or fill up your tank; our software can predict your hard drive health based on usage and age and theorize when it should be replaced before it becomes a problem.

Imagin all of our learned experiences packed into a program, we took that experience and programmed actions that will fix or remedy most of your day to day issue with computers, giving you an easier day as all the hard work is taken care of ahead of time. A problem free computer experience isn't magic its diligent work that keeps it running for you/your business when you need it most.

Thats our essentials plus plan.

We Can Track It, We Can Fix It, Can We Support IT ?

Lets keep improving our offering to you. We have shown you lots of cool stuff so far, We are just getting started.

As a business you need someone who can handle the tasks needed to intelligently advise and support you. We add software support to the "Essential Stack" and we are now a full service tech shop for your business.

Need support for your accounting software, your divorce-mate, your email application or Office 365. Have hand and eyes on the problem you are experiencing we add 1hr remote support for your business, within a reasonable time frame we can get connected and begin the process of diagnosing the problem or beginning that installation. We have a 4 Hour response time on emergency's and 1-2 days on none business critical support.

As we get further into the offerings it becomes more difficult to convey how we can service your business, its at this point we would like to offer a phone consult to discuss your needs in more detail as it pertains to your requirements, now please feel free to continue with us here, please understand we are a full service IT shop and fully qualified to support you.