We Can Support IT, Can We Manage IT

We have demonstrated we can be a fully autonomous IT support department, tracking your technology problems, resolving your support tickets, put us to work and let us manage I.T.
We become a member of your team as a purchasing division, we will take on the responsibility of maintaining the partnerships that keep your electronic world managed correctly.

Let CanGen handle your month to month vendor relationships, Phones, internet, quickbooks, adobe, microsoft, domain registration, website hosting, plugins, SSL Certs antivirus etc etc etc. We have the experience and the 25 year history, you know your business best and you should be running it. A partnership with CanGen as your technical arm we set the relationships and the hard grinding parts for you. Knowing its done.

We provide a service that is not matched in the North American support industry, period. That is our Business plus plan. We become a team and together we keep you moving forward.

We Have Tracked, Fixed, Supported,  Can We Replace IT?

We become your remote support IT Department, we replace any staff that are currently being used to provide your business technical support. We manage the servers, the file shares, the software, the router, the internet access, the printers. I think you are getting the idea.

We are a full swap-in department for your IT support needs. We will work with your existing IT or fully replace them. We restore your confidence in your policies by replacing those nightmares that fly by night staff have caused. We work with your vendors to secure better contracts or ensure you are getting what you pay for.

It's your business and we support you at the head of the business in making decisions that effect the month to month.

We Have Tracked, Fixed, Supported,  Managed, Can We Sell IT ?

We have demonstrated an ability to manage your routine and mundane IT chores giving you the freedom to run your business with CanGen as the technical arm, we have also demonstrated our ability to manage your vendors giving you peace of mind.

Now we add software as a service (SaaS) and provide you the software your business requires to run on, like MS Office 365.  Perhaps a cloud based Artificial Intelligent Anti-Virus, Automated cloud backups, Quickbooks online, Sharepoint online, maybe a full PC or Server in the cloud. SAAS  is a growing sector in the industry that you can utilize for your growing business needs.

We Have Tracked, Fixed, Supported,  Managed, Sold, Can We Refresh IT?

Hardware as a Service - Talk about full service IT. As you have quest it, we sell hardware too. Our HaaS feature takes it a step further, again.

We image the system, license it, Optimize it, configure it, load it and ship it with all your software preinstalled and ready to go, plug it into your network setup the pc and call support to manage any special requirements that your network needs. Even better if the hardware has any issues we have it backed up and restored, I.T. Really doesn't get better than this.

No headaches, stress free, refreshed PC that's configured and restored.